At Juice Global, Inc, we value your privacy and we are committed to safeguarding your personal information. All personal information that you provide us will be protected and kept confidential among our affiliates, representatives, and privies.

This privacy policy describes how Juice Global, Inc. collects, uses, retains, shares, transfers and protects your personal data when you visit the spendjuice.org or use the juice services (as defined below).

You agree to this Privacy Policy by visiting our website and when you use our services. Your use of our services, and any dispute over privacy is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. Our Terms of Service are incorporated by reference into this Policy.

Our website and services are not directed at you if we are prohibited by any law of any jurisdiction from making the information on our website or access to our services available to you and is not intended for any use that would be contrary to local law or regulation.

Throughout the website and use of our service, the terms “you”, “your” refers to all our clients, potential clients, consultants, partners, technicians and every other person we hold information about.

Throughout the website and use of our service, the terms “we”, “us” and “our” refer to Juice Global, Inc. that is responsible for processing your personal information.

“Services” means all juice products, services, and communication or engagement between you and Juice which may change from time to time.

This policy sets out your rights and provides you with a description of the types of Personal Information we collect, the purposes for which we collect that Personal Information, the other parties with whom we may share it and the measures we take to protect the security of the data.

Additionally, we have developed this privacy policy in order for you to understand how we collect, use, communicate, disclose and otherwise make use of personal information.

You affirm that you are over the age of 18 and have the right to contract in your own name, and that you have read the above authorisation and fully understand its contents. Juice websites and applications are not directed at persons under the age of eighteen (18). We do not knowingly collect information, including Personal Data, from children or other individuals who are not legally able to use our Sites and Services. Where you have any belief that Juice has mistakenly or unknowingly collected information from a minor, please contact us using the information provided under the Contact Us section to enable us to investigate and promptly delete such data.

We collect a variety of information from you when you use or visit our website or request for our service. As described below, some information is automatically collected when you visit our website, and some you provide to us when filling out a form or communicating with us.

We may collect the following personal information:

• I. Government Issued Identification: Includes your full name(s), date of birth, government-issued identity number, and any other information contained in any identity document you provide to us (e.g., your passport or driver’s license). This information helps us verify your identity in order to provide our services to you.
• II. Transaction Data: These include information relating to your transactions and other information associated with your transactions, such as amount, date, time, and recipient information.
• III. Financial Data: Information such as your bank account details.
• IV. Contact Data: Includes contact data, billing address, residential address, email address, and telephone number. We use this information to reach out to you.
• V. Profile Data: This includes your username or similar identifier, password, preferences, feedback, and survey responses.
• VI. Marketing and Communication Data: This includes your preferences in receiving marketing materials from us or from third parties.
• VII. Feedback or Survey Data: This includes records of your discussions with us if we contact you or you contact us, feedback, and survey information provided while using the service.
• VIII. Log In/Technical Data: Whenever you visit our website, our web servers automatically collect non-personal information such as the domain name of the internet access provider, the internet protocol address used to connect the computer to the internet, the average time spent on our website, pages viewed, information searched for, access times, and other relevant statistics.

We do not collect any special categories of personal information about you. If we do collect special categories of information, we will ensure compliance with applicable law.

• I.  Directly when you subscribe to our services, open an account or contact us.
• II.  Automatically Whenever you visit our website, our web servers automatically collect non-personal information such as the domain name of the internet access provider, the internet protocol address used to connect the computer to the internet, the average time spent on our website, pages viewed, information searched for, access times, your geographical location, operating system, referral source, and other relevant statistics.
  
  We may also collect information from you using cookies and other analytical tools especially when you use our products and services. More details are provided below in our section on Cookies.
• III.  Through third parties and other publicly available sources : We may receive personal data about you from various third parties including: Technical Data from analytics providers such as Google; Contact, Financial and Transaction Data from providers of technical or payment services; Identity and Contact Data from verification or compliance services providers; and In providing personal data of any individual (other than yourself) to us, you agree that you have obtained consent from such individuals to disclose their personal data to us for processing.

The legal basis we rely on for processing your data includes

• I. Consent:You give us your consent when you agree to collecting your information by using our service.
• II. Contractual obligation: We process your personal information to perform our contractual obligation to you. Without your personal information, we cannot provide our services to you.
• III. Legal obligation: We collect and store personal information in order to fully comply with applicable financial legislation such as anti-money laundering and counter terrorist financing laws (“AML&CFT”) and to prevent, detect and monitor fraud fraud monitoring, prevention and detection obligations.

Using Your Personally Identifiable Information

We primarily collect your information to ensure that we provide the most efficient service to you, monitor the use and improve our website, service and other legitimate interests. Your information will solely be used and disclosed for the following purposes:

• I.  To help us verify your identity.
• II.  To carry out our obligations ensuing from any contracts entered into between you and us.
• III.  To provide you with the products, services and information you request from us.
• IV.  To assist us in carrying out marketing analysis and customer profiling (including transactional information), conduct research, including creating statistical and testing information.
• VI.  To allow us to communicate with you in any way (including e-mail, telephone, visit, and text or multimedia messages).
• VII.  For our billing and account purposes.
• VIII.  To help prevent and detect fraud or loss.
• IX.  To update our records.
• X.  To make recommendations and suggestions to you about services offered by us unless you have previously asked us not to do so.
• XI.  To send you service or support messages, such as updates, security alerts, email notifications and /or newsletters.
• XII.  To conduct investigations and risk assessments.
• XIII.  For compliance with legal and regulatory obligation.

• I.  To provide you with our services, we may share your information with third parties which includes, service providers, affiliates, employees, subcontractors, agents.
• II.  Suppliers as may be reasonably necessary for this purpose stated in this policy.
• III.  We may share your information with these third parties for those limited purposes if you have given us your permission and in compliance with applicable laws.
• IV.  We will not sell, publish, or disclose to third parties your personally identifiable information collected on our website, through our servers or otherwise obtained by us, other than to provide our services and as set forth in this Privacy Policy.
• V.  We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and Users with our business partners, trusted affiliates, professional advisers and advertisers for the purposes outlined above.
• VI.  We will notify you as soon as we become aware of a harmful data breach which may result in a risk of your rights and freedom.
• VII.  You have the right to request an erasure of your data at any time.
• VIII.  We will notify you if we are transferring your data.
• IX.  You may request at any time that we halt further dissemination of your data or cease to use your data.
• X.  If you submit content in a public forum or a social media post, or use a similar feature on our website, that content is publicly visible.
• XI.  We may disclose Personally Identifiable Information if required to do so by law or in the good faith belief that such action is necessary to (a) conform with the requirements of the law or comply with legal process served on us, or (b) act in urgent circumstances to protect the personal safety of users of our service or members of the public;
• XII.  To the extent practicable and legally permitted, we will attempt to advise you prior to any such disclosure, so that you may seek a protective order or other relief limiting such disclosure.

We may use your information to provide you with marketing content and communication about our product, services, surveys and offers. You may receive marketing communication from us if you have used our service, requested information from us or provided us your details for the purpose of marketing when registering for a promotion and have not opted out of the marketing.

Only third party marketing that you have expressly consented to by opting in will be provided to you. You can ask us and third parties to stop sending you marketing content by opting out of any marketing content and communication sent to you.

Juice carries out its business all over the world. As a result, personal information may be stored and processed in any country where we, our affiliates or service providers conduct business. We may transfer your personal information to countries who do not have the same data protection laws as the country you initially provided your personal information. When we do that, we take all reasonable measures to comply with applicable data protection laws related to such transfers.

• I.  You have the right to be notified.
• II.  You have the right to request an erasure of your personal information at any time.
• III.  You have the right to request that we rectify inaccurate personal information.
• IV.  Right to object to the processing of your personal information for marketing purposes.
• V.  Right to object to the processing of your data in certain instances. Please note that where you object to us processing your Personal Information, we might be unable to provide the services to you.
• VI.  You have the right to request for copies of your personal information.
• VII.  You have the right to portability of your data.
• VIII.  You have the right to withdraw your consent you have provided. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures such as secure sockets layer (SSL) to safeguard and secure the information we collect online. We use encryption tools such as AES-256 encryption when accepting and transmitting delicate visitor information through our website.

• I.  We will retain your information for as long as reasonably necessary to provide you with our services, comply with our legal and statutory obligations or verify your information with a financial institution.
• II.  We retain the data you provide us with in order to process transactions, ensure settlements, make refunds, identify fraud and in compliance with laws and regulatory guidelines applicable to us, our banking providers and credit card processors.
• III.  Where we retain your personal data, we determine the appropriate retention period for such data in compliance with applicable laws.

We use cookies to identify you as a user and make your user experience easier, customise our services, content and advertising; help you ensure that your account security is not compromised, mitigate risk and prevent fraud; and to promote trust and safety on our website. Cookies allow our servers to remember your account log-in information when you visit our website, IP addresses, date and time of visits, monitor web traffic and prevent fraudulent activities. If your browser or browser add-on permits, you have the choice to disable cookies on our website; however, this may limit your ability to use our website.

• I.  Our website may contain links to third-party websites or services that are not owned or controlled by us.
• II.  We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
• III.  We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

We exercise reasonable efforts to safeguard the security and confidentiality of your personal data; however, we will not be liable for unauthorised disclosure of personal data that occurs through no fault of ours.

Changes may be made to this Privacy Policy from time. Whenever such changes are made, we will notify you. These changes will take effect immediately after you have been notified.

If you would like more information or you have any comments or questions on our privacy policy, please contact us at compliance@juiceafrica.com